Hello
During instaling SPAMfighter v. 7.0.82 I'm stuck in step "Please create SPAMfighter account" I entered my email-address, hit button "Next>", and after several seconds it shows dialog with text: "http.closed[]" and button "OK"...
Seems problem is in connection to server...
I'm connected to the Internet via router with installed squid as proxy, and for Firefox, ICQ, etc I set proxy parameters.
I took backendtestclient.exe that you mentioned in http://community.spamfighter.com/forums/p/165/496.aspx#496, and it proof my assumption. Here are output:
>> Backend Connectivity Tester -- (C) SPAMfighter ApS 2005>> >> URL: http://login.spamfighter.com>> >> Exception: connect_failed[10060 connect() failed]>> >> Server: backend.spamfighter.com (91.192.52.56)>> Lookup: 10060 recvfrom() failed>> Lookup: 10060 recvfrom() failed>> Lookup: 10060 recvfrom() failed
Is there any way to pass proxy parameter to the installer??
Best regards, Oleg.
If you are using a proxy you may have need to contact the maker of the proxy software/service and ask for the method of allowing a program to pass through.This can be a bit difficult but most people are not connecting through a proxy, it may be a firewall blocking you. If the problem is with a firewall and not a proxy. You need to make these changes to your firewall in order for it to allow communication with our server:
TCP Settings Direction: Outbound Local Port: All Remote Port: Fixed (2409)
UDP Settings Direction: Outbound & Inbound Local Port: All Remote Port: Fixed (2409)
For more information, you can also take a look on our firewall guide here: http://www.spamfighter.com/FAQ_Firewall_Default.asp
I hope this makes sense given what you are seeing at your end. Please let us know if you have any trouble