CommunityFilter has failed to connect to backend 50 times....ERROR

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Top 50 Contributor
4 Posts
iNDiGLo posted on 03-20-2010 6:43

I keep getting this error and i have no idea why. My server will go for months and never get this error and then all of a sudden it will start and generate errors for like 2 weeks.

My server is working fine, i have rebooted and still same error that gets emailed to me.

Here is exactly what the error says over and over

 

"20100319 5:58:03 CommunityFilter has failed to connect to backend 50 times. This could be caused by a network problem or some entity (router, firewall etc.) blocking the traffic.

 

Help!!!!

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Top 10 Contributor
198 Posts
SPAMfighter Staff
SPAMfighter Supporter

I hope the problem has been resolved but if not please email semsupport@spamfighter.com and they will be able to look into this case personally and help find the problem.

 

john

Top 150 Contributor
2 Posts

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Top 75 Contributor
3 Posts

Does the server's error log/event viewer/security alerts show any other occurrence(s) on 03/19/2010 @ 5:58?

Top 50 Contributor
4 Posts

I'm having the exact same problem. Every night at 11:55pm i get an email telling me my Exchange Server cannot connect to the Community Filter...

I can log into the server and run the SpamFighter Connectivity Tool and it Passes both tests every night. Whats going on? Is there some registry fix that is stuck that i need to reset? Is there a patch you can send me to fix this. Its very annonying and frustrating.

 

Michael

Top 10 Contributor
184 Posts
SPAMfighter Supporter

Please open port 2409 TCP (not just UDP) in the firewall.

Best regards,

Mihai Roman
SPAMfighter.com

Top 50 Contributor
4 Posts

I have both 2409 TCP and UDP open through my firewall. And even if i didn't have TCP 2409 open, the Connecitivy Tool should TELL ME i don't have it open. it shouldn't say PASS and lead me to believe my connectivity is working correctly.

Top 10 Contributor
184 Posts
SPAMfighter Supporter

Normally 2409 TCP is not needed - it is only used if there are certain network problems and the program cannot connect the normal way.

Best regards,

Mihai Roman
SPAMfighter.com

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