Tried the free scan now cannot uninstall SLOW-PCfighter

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Top 150 Contributor
Posts 2
Tomldtx Posted: 01-15-2010 3:47

Hi,

I downloaded the free scan version and decided not to purchase.  When trying to uninstall either through the program or Windows I get the message: "This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package."

SLOW-PCfighter starts up  but just won't uninstall.

Please let me know what I need to do to uninstall the software.

Regards,

Tom 

Top 10 Contributor
Posts 198
SPAMfighter Staff
SPAMfighter Supporter

It sounds like the program may be running, you may need to close out SLOW-PCfighter and then try this:

Please try this in order to solve your problem with SLOW-PCfighter:
* Go to Start -> All Programs -> Fighters -> SLOW-PCfighter -> Uninstall.
* Uninstall SLOW-PCfighter using the guide which opens.


If you get the error could you send us a screenshot?

How to take a screenshot:
While you have the message you want to capture displayed on your screen, please do the following:
* Press "Print Screen" on your keyboard to capture the screen (the key can also be named: "Prt Scr" and is usually located to the right of your F12 key)
* Select "Start" -> "Programs" -> "Accessories" -> "Paint"
* Press "Ctrl" + "V" to paste the screenshot into "Paint"

If you receive a message that says: "The image in the clipboard is larger than the bitmap. Would you like the bitmap enlarged?" click "Yes".

* Select "File" -> "Save As"
* In the Save field, select a location to save the file, such as your Desktop
* In the File name field, type in a name for the picture
* In the Save as type field, select .bmp, .gif, or .jpg.  You may choose any option
* Click "Save"

Now attach the image in a reply to support@spamfighter.com

 

thank you

 

john

Top 150 Contributor
Posts 2

Thank you John.  I got a email from support which stated I should download the latest free version and then try the uninstall.  I did and it worked.  

Thanks to all, great support!

Top 10 Contributor
Posts 198
SPAMfighter Staff
SPAMfighter Supporter

I am glad to hear everything is working now! Thank you!

 

If you have any trouble in the future or simply have a question about anything we are always here to help.

 

john

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